Privacy Notice | RapMeme

Information we use

When you create a video, RapMeme processes the photos you upload, your chosen stage and any topic you provide. We also keep order and generation records, your checkout email, and technical information such as IP addresses used to protect the service. If you use an account feature, we also process the information associated with your account.

How your information is used

We use this information to process your order, create and deliver your video, respond to support requests and protect the service. Payment details are handled by Stripe; RapMeme does not store complete payment card numbers. We use your checkout email to send updates and help you recover your order link.

Service providers and media links

We use service providers for hosting, storage, payment, email and video generation. These providers process information needed to provide their services. Photos and other media hosted by generation providers may be accessible to anyone who has a direct provider URL. Completed guest videos are stored privately and served through the order link. Only upload material you have permission to use and that you are comfortable sharing for processing.

Retention and deletion

Order links expire 30 days after the order is created. Completed guest videos are scheduled for deletion from our private storage 32 days after upload; deletion may occur later. Please download videos you want to keep. Other providers may retain or delete media on different schedules, and we do not automatically delete files from every provider. Order and transaction records may be retained for operational and legal purposes.

Cookies and local storage

RapMeme uses cookies and browser storage for essential features and preferences. Optional integrations may use additional technologies when enabled.

Contact

For privacy questions or requests to remove content, email support@rapmeme.com. We will review requests and explain any applicable limits, including material held by service providers.